Industries

Luxury & Fashion Consulting

With technology, sustainability and digitisation driving the market, luxury and fashion brands have a unique opportunity to set themselves apart. Our consultants will help you do this.

About

Our luxury & fashion expertise

The luxury and fashion industry continues to face a new wave of challenges driven by supply chain disruption, shifting investor expectations and evolving consumer behaviour. Despite this, many organisations are maintaining stability and capitalising on the growing opportunities emerging from changing customer and societal demands. With movements toward a more sustainable and circular economy, increased domestic spending in the luxury space and the rise of the metaverse, the sector is entering a pivotal period of transformation.

With experience supporting a broad range of global clients in the industry, our team of luxury and fashion consultants are equipped to solve complex challenges at pace, delivering bespoke, market-leading solutions powered by the latest technology and innovation. This is how brands stay at the forefront of the market, continually looking ahead and adapting to change. We combine customer experience, digital, technology, brand and supply chain strategy consulting with deep technical expertise to help our clients succeed across the full spectrum of challenges.

How we can help

Our team of industry professionals, experts and entrepreneurs will work with your team to identify problems, then build and implement bespoke, market-leading solutions that harness the latest in technology and innovation. So not only are your problems solved, but you also have the tools to truly stand out. Here are some of the key areas we can help.

View our services

Enter the next generation of omnichannel

In today’s market, customers expect far more from every interaction. What used to be classed as omnichannel is no longer good enough. Exploit data and AI to truly give your customers what they truly want.

Make your brand famous

Your brand is the core of your business. Our team can help you define who you are, then deliver experiences and actions that help resonate this through branding.

Supercharge your digital transformation

Stay far ahead of your competitors by implementing new digital strategies which integrate complex, future-first technologies throughout your operations.

Transform your organisation

Deliver for customers at the right cost level across product lines and channels by conducting an end-to-end review and transformation alongside our team of experts.

Streamline supply chains

Maximise visibility of your supply chain to ensure traceability and sustainability in response to the evolving market and consumer interests.

Capitalise on our innovation network

Keep up with market trends by leveraging our innovation network, comprised of the world’s best and most disruptive start-ups, scales ups, venture capital firms (VCs) and corporates.

Understand your customers better

Leverage big data by devising a CX strategy to gain insights into your customer’s behaviour.

Enhance your customer journeys

Combine customer testing and research with the latest cutting-edge technology to create journeys that supercharge engagement and spending.

Prioritise sustainability

Show your customers how much you care about social and environmental sustainability by aligning your products to your customer’s values.

Client spotlight

We get involved. We get invested. We act like it’s our business. These are some of the ways we’ve helped our clients change the game.

Digital Strategy

A British department store: generating record-breaking marketing metrics

Luxury & Fashion

Retail

Digital Strategy

Business Model Innovation

Sports, outdoor & fashion brands company: delivering a growth strategy

Luxury & Fashion

Retail

Retail & Consumer Goods

Business Model Innovation

What our clients say

Elixirr’s expertise in design thinking and delivering creative solutions at pace helped us set a great momentum leading the journey of transformative data driven customer experiences in one of our heritage fashion houses.

VP of Global Data Science & Personalisation – LVMH

The Elixirr team supported us on a strategic piece of work that will be instrumental to our growth ambitions. They delivered above and beyond my expectations.

Chief Platform Officer – Farfetch

Elixirr worked closely and collaboratively with my team to develop a clear, structured process before engaging with the vendor to negotiate an agreement that delivered the business substantial commercial savings and an improved service. The process worked extremely well for us and I would not hesitate in recommending them.

CIO – New Look

Elixirr’s way of working enabled us to improve our brand planning process, developing ideas into concepts faster, and gave us a method to evaluate these propositions rigorously while maintaining pace and agility in our decision-making processes.

Global Strategy Director – Outdoor Fashion Retailer

Contact us

Do you want to be the leader of your market? We can get you there. Contact us today and our experts will be in touch.

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