What AI really means for the future of ERP? 

For years, ERP programmes have been getting cheaper and faster. Offshore and nearshore delivery changed the economics, but not the risk. Large scale transformations still go wrong, still overrun and still struggle to land quality where it matters. 

What’s different now is pace. 

With AI, work that once took days can be produced in minutes. That change is dramatic and every C-suite leader knows it matters. The question is no longer whether AI belongs in ERP delivery. It’s how to use it without making the same mistakes, only faster. 

In this conversation, Elixirr Partner’s Conrad Troy and Brandon Bichler explore what is genuinely changing in ERP – and what is not. Why the technical side has never been the real cause of failure. Why design, decision-making and people still determine outcomes. And how AI, when used deliberately, creates space to focus on those human-critical moments instead of drowning in delivery mechanics. 

The discussion goes beyond tools and automation. It looks at how AI needs to be embedded from the very start of a programme, shaping vendor selection, influencing operating model choices and redefining what good looks like in ERP transformation. 

The ERP market is moving fast. Package vendors are investing heavily in AI across the value chain. The organisations that succeed will not be the ones that chase tools. They will be the ones that think better about where AI creates real value, where human leadership is non-negotiable and how the two work together.