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Business Services firm: Cybersecurity vulnerabilities analysis

A UK-based business services firm operating globally sought to enhance their cybersecurity posture. They lacked a state-of-the-art risk exposure assessment and had limited visibility into vulnerabilities across their enterprise, processes, and supply-chain domains. Our team conducted a comprehensive risk transparency exercise, leading to the identification of five critical risk scenarios and alignment on improvement priorities.

  • Outcome 1: Conducted a workshop that identified and agreed upon five reasonable worst-case risk scenarios, enabling the organisation to focus resources on the most critical threats, minimising potential financial and reputational damage
  • Outcome 2: Enabled clear alignment between business leadership and cybersecurity teams on risk priorities, streamlining decision-making and ensuring cohesive plans to address vulnerabilities effectively
  • Outcome 3: Enhanced business engagement on cyber-risk, significantly improving organisational understanding of risk context, fostering a risk-aware culture across the business

The challenge

Businesses are increasingly challenged to mitigate a consistently evolving threat landscape and are required to operate under stricter regulatory control. The client is operating within a dynamic global environment, facing increasing cybersecurity threats exacerbated by complex supply chains and manual operational dependencies.

The client needed a clear understanding of their current risk exposure to effectively prioritise cybersecurity improvements. They also lacked structured communication between their business leadership and cybersecurity teams, leading to siloed risk management efforts.

The approach

We applied Elixirr’s Risk Transparency methodology, focusing on three key areas: risk identification, tracking and organisational alignment. Our approach included:

  • Facilitating a workshop to develop reasonable worst-case scenarios
  • Building an aggregated view of critical assets, processes, vulnerabilities and threat actors
  • Designing a reporting process tailored to client-specific risk maturity
  • Conducting scenario testing to evaluate existing practices

The value delivered

The project provided the client with actionable insights into their cybersecurity vulnerabilities. Business leadership became deeply engaged in risk prioritisation, ensuring a unified strategy for improvement. The alignment enabled a proactive risk management culture and scenario testing reinforced the organisation’s ability to respond to potential threats effectively.