(L-R: Bill Kingston, Michel Feaster, Karina van den Oever)

In this podcast, we chat with Michel Feaster, CEO & Co-Founder of Usermind on just how important journeys are in CX planning.

From improving conversions, to deploying agile journeys, we discuss ways you can create the ultimate journeys to win and keep customers. And what could happen if you don’t…

Thanks for joining us Michel!


Missed part 1? Listen here.