Podcast Talking CX with Usermind Are you delivering customer experience in line with ever-changing expectations? 14 Aug 2019 — 15+ min listen The Team Karina van den OeverBill KingstonMichel Feaster (L-R: Bill Kingston, Michel Feaster & Karina van den Oever) https://www.elixirr.com/wp-content/uploads/2019/08/usermindpodcast01-1.mp3 Wherever or whenever we choose to shop, experience is everything. But while 80% of companies believe they deliver “superior experiences” only 8% of their customers agree… We invited Michel Feaster, co-founder & CEO of leading customer experience platform, Usermind, into Studio E to chat all things CX. How do you drive great customer experience in your business? Listen below and 10X your customer experience… Thanks for joining us in the Studio Michel!