Operational excellence is the key to staying competitive. It involves continuously improving your teams, processes, and technologies to eliminate waste, build efficient operations, and deliver high-quality work. This means setting up effective teams, streamlining internal processes, and adopting innovative technologies to sustain performance. In today’s fast-paced business environment, it is crucial to optimise for today while futureproofing your operations for long-term success. Our team of experts in strategy, data, technology, and cultural change – all of which come together when pursuing goals in operational excellence.
Operational excellence is about achieving peak performance across the operational areas of your business. Our teams tailor solutions to your specific challenges and opportunities, from restructuring single teams to optimising operating models for entire organisations. We leverage insights from our teams and the market which are combined with the knowledge and ideas across your teams to design and execute real change.
As a challenger brand, we recognise the uniqueness of every business and approach each client as a partner. Building the right team is crucial, but so is ensuring that business processes are efficient and fit-for-purpose. Whether it is strategic outsourcing, portfolio management, or procurement, we design and implement customised models and solutions that put your people at the core for lasting success.
Maintaining operational excellence is a continuous journey and we can help you navigate the ongoing challenges be they changing regulations, complex supplier models, or evolving workforce demands. As a trusted partner, our commitment goes beyond initial design working with you to achieve successful implementation (and beyond!). We provide ongoing guidance and support, leveraging our deep industry knowledge and innovative approaches like ‘collaborative sourcing’ and ‘immersions,’ to empower you across key operational areas, and ensure your long-term success.
Our results showcase our expertise in operational excellence across industry and geography. We have helped clients by bringing operational excellence closer to the product and the end user, delivering the benefits promised through automation, and revamping back-office operations for greater control and risk management. Our track record proves our ability to drive sustainable improvements, manage risks, and help businesses achieve their strategic goals.
Services
Companies need to continuously innovate their business models to keep up with ever-changing customer demands, behaviours, technology and market conditions.
Our team can help you build a successful business case so you get complete buy-in from key stakeholders, as well as from your wider internal team.
Our procurement services deliver sustainable, long-term value so you remain competitive.
Product and portfolio management is key to any successful business’s growth plan.
If managed properly, risks can provide opportunity for businesses to grow and develop their competitive advantage.
Our team of sourcing experts have extensive experience supporting global clients end-to-end during the sourcing and selection process.
Climate change, biodiversity loss and social issues present huge challenges and opportunities to businesses.
A target operating model is the future blueprint for an organisation’s people, processes and technology to successfully deliver on its vision and the desired customer experiences.
Case studies
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Rory Farquharson
Sam Parker
