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US ethanol producer: Building leadership into daily operations

A United States ethanol producer had set its strategy at the top, but it kept getting diluted on the way down to its sites. We built leadership development directly into daily operations for up to 20 frontline leaders and managers, closing the gap between strategy and day-to-day execution.

  • Outcome 1: Greater leadership ownership and accountability at the frontline
  • Outcome 2: Stronger collaboration across sites, and more willingness to have difficult conversations
  • Outcome 3: Hidden barriers to execution surfaced for leadership, across priorities, governance and follow-through

The challenge

A United States ethanol producer had defined its strategic priorities at the executive level, but consistency across its sites told a different story. Frontline and mid-level leaders were working under competing priorities, unclear ownership and reactive habits that had become the norm. The gap between what the strategy intended and what actually happened day to day was widening, and it threatened the wider transformation.

Left unaddressed, strategy would keep being set at the top and watered down in the middle, with frontline leaders falling back into firefighting, pushing issues upward, and sustaining the habits that blocked delivery.

The approach

Working with an executive-sponsored group of up to 20 frontline leaders, supervisors and operational managers, we designed and ran a programme that built leadership development directly into the daily work rather than treating it as separate. We worked alongside people through one-to-one interviews, workshops, project sessions, monthly follow-ups and coaching, creating a lasting accountability structure with real operational consequences.

The impact

Ownership and accountability grew at the frontline, and collaboration across sites strengthened, with people more willing to have the difficult conversations that had been avoided. Just as importantly, hidden barriers to execution, across priorities, governance and follow-through, were surfaced and made visible to leadership for the first time, laying the foundation to turn strategy into consistent delivery across every site.

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