Services
AI First ERP Transformation
Elixirr is reinventing the traditional approach to ERP. Our unique AI-first approach combines deep ERP expertise with a flexible, iterative methodology to make ERP programs operate better, faster and cheaper. We bring our unique challenger mindset to ERP strategy through to post-program optimization, helping clients solve their most complex problems and unlock the full value of AI in ERP.
We are not a systems integrator (SI) and not beholden to software vendors. Our role is entirely in service of what our client needs – anticipating challenges, enhancing business change management, and maximizing value from system integrators to ensure technology delivers transformational change for your organization.
Why ‘AI first’?
ERP as business reinvention
The AI adoption gap
A new way of working
How we can help
Support is provided across the full change lifecycle – from shaping ERP strategy through to post-program continuous improvement. With our independent, client-side advisory services, supported by a suite of tailored AI tools, we help businesses navigate complex ERP implementations in the following areas:
ERP strategy
A strong strategy at the outset, combined with a clear case for change and securing early buy-in, materially improves program outcomes. Clients are supported to define transformational yet realistic objectives, using data and analysis to create a robust program structure, benefits case and roadmap to achieve success.
Phase zero
Establishing strong foundations in advance of program kick off is critical to ERP success. Our Phase Zero approach operationalises your strategy through clarity on scope, plan governance and decision readiness. Programme teams, SI(s) and software vendors are onboarded and aligned, ensuring day one readiness, confidence and momentum to deliver value quickly.
Client-side executive engagement
We partner with senior executives to ignite transformations that build a lasting competitive edge. Working with CIOs, CFOs and program sponsors, to build the leadership capability needed for AI-enabled ERP delivery – strengthening decision quality, accountability and execution discipline to drive measurable outcomes.
Package and SI selection
The software selection and procurement process, is demystified to enable confident, future-proof decisions. A market-leading, award-winning ‘collaborative solutioning’ method supports the selection of the most appropriate ERP to platforms and systems integrators for each transformation journey.
AI enablement office
An AI enablement office is established to govern, prioritize and accelerate the effective use of AI across ERP programs. By combining clear standards, approved tool and embedded delivery enablement, we turn AI from experimentation into execution focused on measurable business value.
Transformation management office setup and operation
Every aspect of an ERP transformation management office (TMO) can be mobilized and run, including timelines, quality standards, talent management and aligned team expectations. Our TMO services include cost management, value delivery and KPI tracking, risk management, governance setup and a dedicated AI enablement office.
Vendor management during program delivery
Governance, control and AI are applied to support vendor assessments, track achievement of contractual obligations, monitor the quality and pace of delivery and measure overall vendor performance monitoring – ensuring maximum value is realized from the investment.
Solution design assurance
Automatic capture of current processes, combined with active participation in design sessions alongside client and SI teams, enables independent advice and a robust governance interface between global and local business processes. This ensures alignment, consistency and quality throughout the design phase.
Business change management
ERP success depends on behavior change, not just system adoption. We deliver structured, data-led change management that builds readiness, commitment and capability across the organization. AI-enabled insights are used continuously to tailor communications and learning to accelerate adoption, reduce disruption and embed new ways of working.
Program assurance
As independent advisors, we collaborate closely with internal management and suppliers to monitor progress and craft realistic, actionable strategies. When things aren’t going to plan, we conduct a rigorous, rapid assessment of faltering or delayed programs, offering an unbiased evaluation of the current state.
Process efficiency & optimization
ERP programs are no longer a singular transformation. We help clients unlock the full value of their ERP investment by driving ongoing process efficiency and optimization once systems are live. Through AI-driven speed and efficiency, we identify friction points, simplify workflows and embed continuous improvement powered by data and AI to ensure business value is continually unlocked after program close.
Find out how our ERP experts can support your business
Partner
Conrad Troy
Conrad Troy is a seasoned consulting leader with over 30 years of experience delivering strategic, transformative value to global clients across industries. He is a digital-transformation advisor and ERP leader, known for defining business priorities and establishing the robust operational infrastructures that drive growth, and efficiency.
Partner
Brandon Bichler
Brandon is a recognized thought leader in innovation, transformational change, strategy and operations, with over 20 years experience building and growing businesses in the tech, consumer, travel, manufacturing, financial services, automotive and resources sectors.
Partner
Eric Rich
Eric leads the growth of our US business. He has more than 25 years of consulting experience and is a recognized leader in advising clients around innovation operating models and design thinking, technology-enabled business transformation, and cost reduction / process improvement initiatives. Eric has spent his career driving complex transformation programs for some of the world’s largest global companies across most major industry segments and geographies.
Partner
Ian Stuart
Ian brings more than 29 years of experience in consulting and has worked across a range of industries, including CPG, life sciences and manufacturing, defining and delivering sustainable business outcomes for Fortune 500 clients. His expertise includes business and IT strategy, large-scale business transformation and disruptive digital technologies, with a key focus on the pharmaceuticals sector.
Contact our experts
Looking to successfully navigate complex ERP implementations?
Connect with our team today.
