Danielle Croucher

Danielle joined Elixirr as a manager in 2019, previously working for a financial services firm as their customer experience head. Her experience in industry has shaped her ability to really understand clients’ needs and deliver solutions that achieve great impact, relying on her expertise in customer experience as well as well as expertise in digital transformation, business model innovation, agile organisations and product/service re-design.

Based in New York, Danielle has played an integral role in expanding Elixirr’s US presence to date. She has led a transformation programme for one of the firm’s largest accounts, a US healthcare insurance provider, for the past three years.