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Industries

Luxury & Fashion

  • Designer Apparel & Footwear

  • Luxury Cosmetics

  • Fine Art & Galleries

  • Luxury Department Stores

With technology, sustainability and digitisation driving the market, luxury and fashion brands have a unique opportunity to set themselves apart. Our consultants will help you do this.

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Our luxury & fashion expertise

The luxury and fashion industry continues to face a new wave of challenges following years of COVID-19 restrictions, supply chain issues and pressure from investors, amongst other factors. Despite this, organisations are managing to stay afloat and maintain balance, exploiting the ever-growing opportunities emerging from changing consumer and societal demands. With movements towards a more sustainable and circular economy, increased domestic spending in the luxury space, and the rise of the metaverse, the luxury and fashion sector is set for pivotal years ahead.

 

With experience serving a breadth of global clients within the space, our team of luxury and fashion consultants are fully equipped to solve your toughest challenges at pace, while delivering you bespoke, best-in-market solutions using the very latest technology and innovations. That is how you stay at the forefront of the market, continually looking ahead and adapting to change. We combine customer experience, digital, technology, brand and supply chain strategy consulting with deep technical knowledge to provide services to our clients across the spectrum of challenges. Connect with us today to find out how we can help you.

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Farfetch logo
LVMH logo
selfridges & co

How we can help

Our team of industry professionals, experts and entrepreneurs will work with your team to identify problems, then build and implement bespoke, market-leading solutions that harness the latest in technology and innovation. So not only are your problems solved, but you also have the tools to truly stand out. Here are some of the key areas we can help.

Enter the next generation of omnichannel

In today’s market, customers expect far more from every interaction. What used to be classed as omnichannel is no longer good enough. Exploit data and AI to truly give your customers what they truly want.

Make your brand famous

Your brand is the core of your business. Our team can help you define who you are, then deliver experiences and actions that help resonate this through branding.

Supercharge your digital transformation

Stay far ahead of your competitors by implementing new digital strategies which integrate complex, future-first technologies throughout your operations.

Transform your organisation

Deliver for customers at the right cost level across product lines and channels by conducting an end-to-end review and transformation alongside our team of experts.

Streamline supply chains

Maximise visibility of your supply chain to ensure traceability and sustainability in response to the evolving market and consumer interests.

Capitalise on our innovation network

Keep up with market trends by leveraging our innovation network, comprised of the world’s best and most disruptive start-ups, scales ups, venture capital firms (VCs) and corporates.

Understand your customers better

Leverage big data by devising a CX strategy to gain insights into your customer’s behaviour.

Enhance your customer journeys

Combine customer testing and research with the latest cutting-edge technology to create journeys that supercharge engagement and spending.

Prioritise sustainability

Show your customers how much you care about social and environmental sustainability by aligning your products to your customer’s values.

Take a look at our work

From our clients

“Elixirr’s expertise in design thinking and delivering creative solutions at pace helped us set a great momentum leading the journey of transformative data driven customer experiences in one of our heritage fashion houses.”
Carey Chou – VP of Global Data Science & Personalisation LVMH
“The Elixirr team supported us on a strategic piece of work that will be instrumental to our growth ambitions. They delivered above and beyond my expectations.”
Kelly Kowal – Chief Platform Officer Farfetch
“Elixirr worked closely and collaboratively with my team to develop a clear, structured process before engaging with the vendor to negotiate an agreement that delivered the business substantial commercial savings and an improved service. The process worked extremely well for us and I would not hesitate in recommending them.”
– CIO New Look
“Elixirr’s way of working enabled us to improve our brand planning process, developing ideas into concepts faster, and gave us a method to evaluate these propositions rigorously while maintaining pace and agility in our decision-making processes.”
– Global Strategy Director Outdoor Fashion Retailer

Our experts

We treat your business like it’s our business. Our team of luxury and fashion consultants come from a diverse range of backgrounds, meaning we have the tools and expertise to solve your toughest business challenges at pace.

Meet the Team
Lakshmi Reddy Headshot

Lakshmi Reddy

Partner

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Bill Kingston Headshot

Bill Kingston

Partner

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Let’s chat

Not sure where to start?

Do you want to be the leader of your market? We can get you there. Connect with us today and our luxury and fashion experts will be in touch.

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Hermann Behrens headshot

Hermann Behrens

Partner

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