{"id":53593,"date":"2025-06-26T12:16:42","date_gmt":"2025-06-26T11:16:42","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?p=53593"},"modified":"2025-10-31T09:59:41","modified_gmt":"2025-10-31T09:59:41","slug":"the-inexorable-rise-of-third-party-management-tpm-in-financial-institutions","status":"publish","type":"post","link":"https:\/\/www.elixirr.com\/en-us\/the-inexorable-rise-of-third-party-management-tpm-in-financial-institutions\/","title":{"rendered":"The inexorable rise of Third-Party Management (TPM) in financial institutions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p>As financial institutions increasingly evolve into a complex network of internal teams and external partners, the holistic management of third parties, encompassing value generation and risk management, &nbsp;is now a strategic imperative.<\/p>\n\n\n\n<p>While staff costs remain the single largest component of operating expenses for most financial institutions, the share of external spend, particularly in technology, outsourcing and specialist services, has grown significantly. This is reflective of the industry&#8217;s drive for efficiency, access to expert skills and rapid adaptation to digital and regulatory demands. This focus is now on optimizing the mix of internal capabilities and external partnerships to best achieve strategic objectives. As a result, we are seeing the rise of virtual \/ networked companies, even in the highly regulated financial services industry.<\/p>\n\n\n\n<p>Regulators have duly taken note, particularly of the associated risks, as they observe a growing shift of activities and infrastructure from regulated entities under their direct supervision, to un-regulated entities. In response we\u2019ve seen a wave of new guidelines and requirements on Third-Party Risk Management (TPRM), including from the BIS, UK regulators and the ECB, all driven by operational resilience. Some regulators are even extending requirements directly to critical service provides, such as cloud services, as seen in frameworks like PS2\/16.<\/p>\n\n\n\n<p>In this landscape, where organizational boundaries blur and third parties effectively become extensions of a firm\u2019s operations, the effective management and balancing of both value generation and the risks associated with third parties becomes critical.&nbsp;This has elevated Third-Party Management (TPM) from a back-office concern to a boardroom priority: a fusion of traditional Procurement and emerging TPRM practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How should organizations respond<\/strong><\/h2>\n\n\n\n<p>TPM is a prerequisite for both resilience and success in today\u2019s financial services and must now be developed as an organizational core capability. To do so effectively, organizations need to consider their approach across the following key dimensions:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Governance<\/h2>\n\n\n\n<p>Third parties are both a fundamental \u2018factor of production\u2019 and a critical stakeholder in the organization \u2013 much like employees \u2013 and, in many respects, should be governed similarly. Indeed, the two factors are partially interchangeable depending on the buy vs in-house decisions taken by the business. As such, a TPM executive champion and management structure is essential if this is to become a core competence embedded throughout the organization.<\/p>\n\n\n\n<p>The governance of TPM must work within the established Board, Management and Three Lines of Defense model with each LoD and function playing its part in a highly coordinated manner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Organization and people<\/h2>\n\n\n\n<p>As with all activities, competences and disciplines \u2013 other than in very niche institutions \u2013 the perennial questions remain: to what extent should they be centralized vs decentralised? We can safely say that neither a totally centralized or totally decentralised model is feasible, but the exact balance will be driven by the institution\u2019s size, scope, culture etc. It is essential that the respective roles, responsibilities and processes are clearly defined, socialized and embedded for sustainable success.<\/p>\n\n\n\n<p>One key decision will be how best to integrate the traditional Procurement function and the newer TPRM discipline. The two are inextricably linked (effectively the risk and reward dimensions of a TP relationship) but also distinct. The relationship can be summarized in the following venn diagram:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"403\" data-src=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1024x403.png\" alt=\"\" class=\"wp-image-53598 lazyload\" data-srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1024x403.png 1024w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-300x118.png 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-768x302.png 768w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1536x604.png 1536w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-120x47.png 120w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-319x126.png 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-479x188.png 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-567x223.png 567w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-767x302.png 767w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1023x402.png 1023w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1278x503.png 1278w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1378x542.png 1378w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1-1640x645.png 1640w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-1.png 1764w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/403;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Poor integration between Procurement and TPRM can lead to both inefficiency and risk. However, their differences need to be recognized, e.g. procurement is a commercial function with no direct oversight from the &nbsp;2<sup>nd<\/sup> Line or regulatory reporting obligations, while TPRM has both requirements.<\/p>\n\n\n\n<p>Adequate resourcing and skills are, of course, prerequisites of successful TPM. But great care is needed to avoid duplicating resources in the push to ensure compliance with the recent regulatory focus on TPRM.&nbsp;Many skills and resources will already exist in the organization, e.g. under operational risk, cyber and information security, legal and compliance and should be fully aligned and leveraged.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3.&nbsp; Processes, roles and responsibilities<\/h2>\n\n\n\n<p>As TPM becomes an institution-wide discipline, ensuring that processes are standardized, clearly defined and socialized is essential. Processes including roles and responsibilities (RACI) need to be defined for all possible matrix combinations of each stage of the value chain (e.g. selection, DD and onboarding), business unit \/ function (1st line or support functions) and TP Rating (risk\/business materiality), as illustrated by the following multi-dimensional TPM Matrix: <strong><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"563\" data-src=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1024x563.png\" alt=\"\" class=\"wp-image-53597 lazyload\" data-srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1024x563.png 1024w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-300x165.png 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-768x422.png 768w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1536x844.png 1536w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-95x52.png 95w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-319x175.png 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-479x263.png 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-567x312.png 567w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-767x421.png 767w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1023x562.png 1023w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1278x702.png 1278w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1378x757.png 1378w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2-1640x901.png 1640w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/06\/FS-Article-2.png 1660w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/563;\" data-original-sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">4. &nbsp;Technology and data<\/h2>\n\n\n\n<p>TPM lends itself to the extensive and innovative use of specialized software platforms for automation, workflow management and smart decision making. Serving as a strong use case for AI \u2013 particularly in identifying concentration and nth-order risks in the supply chain and smart contracts. However advanced tools will be rendered ineffective without good data. Corporate wide systems and processes to gather and standardize the necessary data will be essential, but this too can be enhanced by innovative technology, such as for market screening and early warning indicators.<\/p>\n\n\n\n<p>An important footnote is that while we are here discussing the technology and tools for successful TPM, the effective management of technology and data providers in terms of value and risk is an increasing critical requirement for all organizations. For example, virtual networked models inherently increase the cyberattack surface. Each third-party with access to core systems or data may improve client service and STP but will also represents a potential entry point for malicious actors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>In a world increasingly defined by virtual, networked enterprises with complex, supply chains and multifarious risks, Third-Party Management must take center stage as a core organizational capability.<\/p>\n\n\n\n<p>This requires deep thinking about the business model, organization, processes, people and technology tools \u2013 but also a fundamental cultural shift away from a reactive compliance-driven approach towards a proactive, risk-adjusted value approach that underpins operational resilience, financial security and long-term business success.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction As financial institutions increasingly evolve into a complex network of internal teams and external partners, the holistic management of third parties, encompassing value generation and risk management, &nbsp;is now&hellip;<\/p>\n","protected":false},"author":5,"featured_media":53599,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[116],"tags":[129],"related_service":[],"related_industry":[42],"class_list":["post-53593","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-financial-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The inexorable rise of Third-Party Management (TPM) in financial institutions - Elixirr - USA<\/title>\n<meta name=\"description\" content=\"Discover why third-party management is critical for financial institutions to optimise value and mitigate risk in today\u2019s complex 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22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                Articles            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-us\/the-inexorable-rise-of-third-party-management-tpm-in-financial-institutions\/' class='wp-component-card__title'>\n            <h2>\n                The inexorable rise of Third-Party Management (TPM) in financial institutions\n            <\/h2>\n        <\/a>                                    <div class=\"wp-component-card__description\">\n                    Introduction As financial institutions increasingly evolve into a complex network of internal teams and external partners, the holistic management of third parties, encompassing value generation and risk management, &nbsp;is now&hellip;                <\/div>\n                                                    <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            26 June 2025                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                    <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                Financial Services            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                 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