{"id":47110,"date":"2024-03-05T14:09:42","date_gmt":"2024-03-05T14:09:42","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?p=47110"},"modified":"2025-10-30T14:02:27","modified_gmt":"2025-10-30T14:02:27","slug":"2024-trends-insurance-commercial-and-specialty","status":"publish","type":"post","link":"https:\/\/www.elixirr.com\/en-us\/2024-trends-insurance-commercial-and-specialty\/","title":{"rendered":"2024 Trends: Insurance \u2013 Commercial and Specialty"},"content":{"rendered":"\n<p>Last but not least, in our 2024 industry trends series, our commercial and specialty team share their thoughts on what to expect this year.<\/p>\n\n\n\n<p>With a hardening market, a second wave of digitization and hype around GenAI hitting fever pitch, we\u2019re in for another eventful year in the commercial and specialty space.<\/p>\n\n\n\n<p>At the top of our list for 2024 trends at a glance:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\">\n<li><strong>The battle for tech talent<\/strong> \u2013 while the battle for underwriting talent has been an ever present, the demand for tech leaders in insurance is hotter than ever.<\/li>\n\n\n\n<li><strong>The last of the laggards<\/strong> \u2013 no more sitting on the fence on data, even the slowest are acting on the need to improve their data capabilities.<\/li>\n\n\n\n<li><strong>Making hay while the sun shines<\/strong> &#8211; with a hard market boosting premiums, the most forward looking are investing ahead of the inevitable softening.<\/li>\n\n\n\n<li><strong>Turning off the capacity tap<\/strong> \u2013 last year\u2019s interest rate drop has been putting a stop to the MGA boom that was driven by low rates and greater technological advancements.<\/li>\n\n\n\n<li><strong>The best of times and the worst of times<\/strong> \u2013 some will do nothing, some will waste a lot of time and money, and some will see some real value \u2013 the hype of GenAI will lead to very different outcomes amongst commercial insurers.<\/li>\n\n\n\n<li><strong>Just do it yourself<\/strong> \u2013 no-code, low-code platforms will continue to grow in popularity as speed to market and the removal of IT-shackles catches the imagination.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-the-battle-for-tech-talent\">1. The battle for tech talent<\/h2>\n\n\n\n<p>While the battle for talent has been focused on underwriting for decades, this year the fight will be on securing the technology leaders and teams that will drive tech-enabled advantages across commercial and specialty insurers. More than ever, insurers need technology leaders that can cut through the hype coming from their own business leads and the market. Leaders that create the scalable and efficient technology infrastructure that delivers business-enabling tech without eye-watering program delays and price tags. The demand for this leadership has never been more acute.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. The last of the laggards, there\u2019s no more sitting on the fence on data<\/h2>\n\n\n\n<p>The pain is real with thousands of spreadsheets and old fragile data warehouses still supporting the core functions of some of our commercial and specialty insurers. The operational and compliance risks alone are enough to have driven many to action. Those pushing ahead will tie advanced data architecture to enabling great profitable growth both through the enriching of decision making but also enabling greater plug-and-play with new partners and technologies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Making hay while the sun shines, preparing for the softening<\/h2>\n\n\n\n<p>With a hard market boosting premiums, the question will be around how insurers are going to use this time to prepare for the inevitable softening. Deep investments in risk selection, efficient and scalable operations will be the hallmark of the insurers who are thinking ahead. It will also be the mark of those who aren\u2019t left red faced when the tide turns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Turning off the capacity tap<\/h2>\n\n\n\n<p>Low interest rates and greater technological advancements helped to drive a serious increase in MGAs before last year\u2019s interest rate rises. As carriers and investors re-think their capital allocation in a higher interest rate world, MGAs will find capacity much harder to find and capacity providers will be more discerning. It won\u2019t be enough to bring a small distribution or underwriting niche, MGAs will need to deliver real returns for carriers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. GenAI, the best of times and the worst of time<\/h2>\n\n\n\n<p>We\u2019ve already seen the first wave of failed GenAI proofs of concept. Often succumbing to the authoritative tones of ChatGPT without delivering any real accuracy. This year we\u2019ll continue to see a vast difference between those riding the hype with vendors who became GenAI experts only yesterday. To those taking a considered approach to deploying GenAI, building on wider AI expertise, focusing efforts on internal use cases that deliver significant time savings to their teams, sidestepping the risks of exposing a young technology to customers and brokers. And still, we\u2019ll see those satisfied to do nothing, waiting for the technology to mature. We will dive more into how AI is being used across the value chain in an upcoming article.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. The rise of DIY platforms<\/h2>\n\n\n\n<p>No-code, low-code functionality has found its way to the top of 2024\u2019s platform requirements list. This DIY setup enables the design and launch of new products, journeys and models without the need for internal or external technology teams, accelerating speed to market. But similar to my wife\u2019s fears whenever I pick up the toolbox, the concerns around downstream impact on greater complexity on servicing and claims are real and will require effective governance that doesn\u2019t just replace technology inhibitors with internal red tape.<\/p>\n\n\n\n<p>To discuss any of the above and make the most of the unique opportunities 2024 brings, reach out to us today:<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Last but not least, in our 2024 industry trends series, our commercial and specialty team share their thoughts on what to expect this year. With a hardening market, a second&hellip;<\/p>\n","protected":false},"author":5,"featured_media":47127,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[116],"tags":[182,104],"related_service":[],"related_industry":[60],"class_list":["post-47110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-2024-trends","tag-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>2024 Trends: Insurance \u2013 Commercial and Specialty - Elixirr - USA<\/title>\n<meta name=\"description\" content=\"Explore further insights into our experts&#039; predictions in commercial and specialty insurance trends for 2024.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                Articles            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-us\/2024-trends-insurance-commercial-and-specialty\/' class='wp-component-card__title'>\n            <h2>\n                2024 Trends: Insurance \u2013 Commercial and Specialty\n            <\/h2>\n        <\/a>                                    <div class=\"wp-component-card__description\">\n                    Last but not least, in our 2024 industry trends series, our commercial and specialty team share their thoughts on what to expect this year. With a hardening market, a second&hellip;                <\/div>\n                                                    <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            05 March 2024                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                    <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                Insurance            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                                    <div class=\"wp-component-card__button-wrapper\">\n                    <button class=\"btn btn--link arrow wp-component-card__button\">\n                                                                            Read more                                                                            <span class='edwp-svg '><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Lg\">\n<path id=\"Vector\" d=\"M1.12509 9.50162H15.8648L9.43259 3.06941C9.374 3.0113 9.3275 2.94216 9.29576 2.86599C9.26403 2.78981 9.24769 2.70811 9.24769 2.62559C9.24769 2.54307 9.26403 2.46137 9.29576 2.38519C9.3275 2.30902 9.374 2.23988 9.43259 2.18177C9.54971 2.06535 9.70814 2 9.87328 2C10.0384 2 10.1969 2.06535 10.314 2.18177L17.8151 9.6829C17.8737 9.74101 17.9202 9.81014 17.9519 9.88632C17.9837 9.96249 18 10.0442 18 10.1267C18 10.2092 17.9837 10.2909 17.9519 10.3671C17.9202 10.4433 17.8737 10.5124 17.8151 10.5705L10.314 18.0717C10.1975 18.1871 10.0404 18.2522 9.87641 18.2529C9.79414 18.2534 9.71259 18.2376 9.63643 18.2065C9.56027 18.1754 9.491 18.1296 9.43259 18.0717C9.374 18.0135 9.3275 17.9444 9.29576 17.8682C9.26403 17.7921 9.24769 17.7104 9.24769 17.6278C9.24769 17.5453 9.26403 17.4636 9.29576 17.3874C9.3275 17.3113 9.374 17.2421 9.43259 17.184L15.8711 10.7518H1.12509C0.959309 10.7518 0.800312 10.686 0.683084 10.5687C0.565857 10.4515 0.5 10.2925 0.5 10.1267C0.5 9.96093 0.565857 9.80193 0.683084 9.68471C0.800312 9.56748 0.959309 9.50162 1.12509 9.50162Z\" fill=\"#1D0F25\"\/>\n<\/g>\n<\/svg>\n<\/span>                                            <\/button>\n                <\/div>\n                                            <\/div>\n<\/article>\n","_links":{"self":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/posts\/47110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/comments?post=47110"}],"version-history":[{"count":1,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/posts\/47110\/revisions"}],"predecessor-version":[{"id":56619,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/posts\/47110\/revisions\/56619"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/media\/47127"}],"wp:attachment":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/media?parent=47110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/categories?post=47110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/tags?post=47110"},{"taxonomy":"related_service","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/related_service?post=47110"},{"taxonomy":"related_industry","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/related_industry?post=47110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}