{"id":56664,"date":"2024-02-05T09:43:42","date_gmt":"2025-10-14T14:17:35","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?post_type=case_study&p=56664"},"modified":"2025-11-25T12:29:54","modified_gmt":"2025-11-25T12:29:54","slug":"regional-us-bank-developing-a-modern-cloud-data-platform","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-us\/case-studies\/regional-us-bank-developing-a-modern-cloud-data-platform\/","title":{"rendered":"Regional US bank: developing a modern cloud data platform"},"content":{"rendered":"\n
\n
\n

Our client, a regional bank in the United States, wanted to build a single, complete view of their customer data and set up the foundations to become a data-driven organization future-fit for growth. This required an enterprise data strategy and the design, architecture and implementation of a new data platform, which we delivered over a 3-year period in partnership with the business.<\/p>\n

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    \n
  • Outcome 1: Modernized our client\u2019s architecture for flexibility and sustainable scalability, converting a legacy on-premise platform to a cloud-enabled infrastructure to unlock newfound data accessibility and enhanced analytical capabilities.<\/li>\n
  • Outcome 2: Implemented a \u2018data as products\u2019 strategy, building 22 data products aligned to distinct banking product areas (e.g. credit card, debit card), enabling transformed user accessibility and utility.<\/li>\n
  • Outcome 3: Rebuilt the entire customer data environment, modernizing the legacy Customer360 model and redesigning the entity consolidation logic to create a transparent, enterprise-wide view of all customer data.<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
    \n
    \n

    \n The challenge<\/h2>
    \n
    \n

    Our client was facing\u00a0<\/span>several<\/span>\u00a0challenges\u00a0<\/span>and\u00a0<\/span>requir<\/span>ed<\/span>\u00a0a comprehensive overhaul of their data environment. From a technical perspective,<\/span>\u00a0they were running on a<\/span>\u00a0legacy\u00a0<\/span>techn<\/span>ology<\/span>\u00a0stack and had significant technical debt<\/span>,<\/span>\u00a0limiting data management and usage.\u00a0<\/span>D<\/span>ata was\u00a0<\/span>also\u00a0<\/span>decentrali<\/span>s<\/span>ed\u00a0<\/span>with a<\/span>\u00a0data model<\/span>\u00a0not fit-for-purpose, resulting in inaccurate,\u00a0<\/span>inconsistent,<\/span>\u00a0and incomplete datasets<\/span>. As a result,\u00a0<\/span>enterprise visibility of data was poor<\/span>,<\/span>\u00a0with\u00a0<\/span>no single<\/span>\u00a0view of the customer, limiting our client\u2019s<\/span>\u00a0ability<\/span>\u00a0for<\/span>\u00a0data-driven decisions to<\/span>\u00a0advance product and service offerings.<\/span>\u00a0Business intelligence and analytics capabilities were also siloed and immature, requiring\u00a0<\/span>a focus on new analytics tooling and capabilities<\/span>\u00a0to support\u00a0<\/span>their<\/span>\u00a0ambitions<\/span>.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n\n\n\n

    \n
    \n

    \n The approach<\/h2>
    \n
    \n

    Our data and banking specialists\u00a0<\/span>partnered with our client<\/span>\u00a0to define\u00a0<\/span>an organi<\/span>s<\/span>ational data vision and strategy<\/span>. This was<\/span>\u00a0underpinned by\u00a0<\/span>4 key\u00a0<\/span>strategic<\/span>\u00a0pillars<\/span>,\u00a0<\/span>align<\/span>ing<\/span>\u00a0value-driving initiatives\u00a0<\/span>with<\/span>\u00a0key metrics to track<\/span>,<\/span>\u00a0along with\u00a0<\/span>the\u00a0<\/span>implications of no<\/span>t\u00a0<\/span>taking<\/span>\u00a0action<\/span>.<\/span>\u00a0This set the foundation<\/span>\u00a0for the\u00a0<\/span>development<\/span>\u00a0of the solution vision,\u00a0<\/span>technical\u00a0<\/span>architecture, and guidelines<\/span>\u00a0for the new data platform<\/span>,<\/span>\u00a0driven by a pioneering \u2018data as products\u2019 strategy<\/span>\u00a0t<\/span>o shape the migration effort. We designed and delivered 22 data products<\/span>, periodic history views and an entirely new customer data structure, alongside the supporting technical frameworks<\/span>\u00a0and processes.\u00a0<\/span>Following the foundational data build-out, we led business line engagement to<\/span>\u00a0refine the new data environment and gather<\/span>\u00a0report conversion requirements.<\/span>\u00a0We then worked with business areas to transform legacy reports into new, optimi<\/span>s<\/span>ed Power BI<\/span>\u00a0reports and dashboards to streamline business efficiency and\u00a0<\/span>put data insights in the hands of all employees<\/span>, as well as partnering with the CIO to redefine the data operating model\u00a0<\/span>required<\/span>\u00a0to support the new data environment<\/span>.\u00a0<\/span><\/span>\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n\n\n\n

    \n
    \n

    \n The value delivered<\/h2>
    \n
    \n

    As a result, we modernized our client\u2019s end-to-end enterprise data architecture for enhanced data visibility, access, and use, setting the path for execution against the data strategy and ultimately, expanding data-driven ways of working. The centralized and logically structured data platform has both fueled key enterprise efforts, such as the launch of their new digital banking offering, as well as enabled enhanced tooling integrations like Power BI to improve reporting, analytics, and business intelligence capabilities business-wide.<\/span>\u00a0<\/span><\/p>\n

    With improved reports and newfound self-service capabilities enabled through the new environment, business lines with disparate skillsets can now accelerate their use of data and deliver more for customers and partners. Alongside this, we helped redefine the people, skills and processes (within the data organization) required to support this new model and way of work, ensuring the sustainability and ongoing success of the new platform and tools for our client.\u00a0<\/span>\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":56681,"template":"","related_service":[66],"related_industry":[78],"class_list":["post-56664","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nRegional US bank: developing a modern cloud data platform - Elixirr<\/title>\n<meta name=\"description\" content=\"Discover how Elixirr helped a regional US bank develop a modern cloud data platform and enterprise data strategy to drive growth and become truly data-driven.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/building-data-platform-bank-feature-767x460.jpg 767w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/> <div class=\"wp-component-card__preview-icon\">\n <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span> <\/div>\n <\/figure>\n <div class=\"wp-component-card__content edwp-row-load\">\n <p class=\"wp-component-card__eyebrow\">\n Data Strategy <\/p>\n <a href='https:\/\/www.elixirr.com\/en-us\/case-studies\/regional-us-bank-developing-a-modern-cloud-data-platform\/' class='wp-component-card__title'>\n <h2>\n Regional US bank: developing a modern cloud data platform\n <\/h2>\n <\/a> <div class=\"wp-component-card__meta\">\n <p class=\"wp-component-card__date\">\n 05 February 2024 <\/p>\n <div class=\"wp-component-card__terms\">\n <div class=\"wp-component-tags 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