{"id":56467,"date":"2024-03-14T14:31:39","date_gmt":"2025-10-14T10:03:10","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?post_type=case_study&p=56467"},"modified":"2025-11-25T12:28:48","modified_gmt":"2025-11-25T12:28:48","slug":"mid-size-retail-bank-establishing-a-generative-ai-governance-model","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/","title":{"rendered":"Mid-size retail bank: establishing a generative AI governance model"},"content":{"rendered":"\n
\n
\n

As a mid-size retail bank operating in a rapidly evolving AI landscape, our client\u2019s challenge was to integrate generative AI into their tech stack and operations while balancing innovation with security. We worked with their teams to help create a governance model to drive mobilization, ensure compliance, foster ethical AI use and oversee responsible innovation across the bank. Our approach involved reviewing best practices, collaborating with key bank representatives and developing crucial governance guidelines. This strategic effort led to the creation of a model that aligned AI initiatives with the bank\u2019s strategic goals, mitigated risks, promoted operational efficiency and fostered customer trust. The result was a flexible, scalable governance framework that empowered our client to confidently navigate the complex AI landscape, differentiating it in the market.<\/p>\n

\n
    \n
  • Outcome 1: Designed a tiered AI governance framework that established a scalable infrastructure that empowered employees to leverage AI, ranging from basic ChatGPT applications to advanced AI POCs, fostering an inclusive and innovative technological environment<\/li>\n
  • Outcome 2: Developed 5 foundational governance processes to effectively and securely operationalise its AI capabilities and set up for sustainable expansion<\/li>\n
  • Outcome 3: Delivered 3 generative AI policies around AI ethics, AI model risk management and AI transparency and disclosure<\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
    \n
    \n

    \n The challenge<\/h2>
    \n
    \n

    In the retail banking sector, the AI landscape is marked by rapid innovation, evolving\u00a0<\/span>regulation<\/span>\u00a0and a push for responsible use. Mid-size banks are at the forefront, navigating this dynamic terrain to\u00a0<\/span>leverage<\/span>\u00a0AI for enhanced customer experiences and operational efficiency, while also addressing ethical considerations and compliance requirements. Our client, a proactive mid-size retail bank, recogni<\/span>s<\/span>ed the urgent need for a robust AI governance model to balance innovation with social responsibility<\/span>\u00a0and\u00a0<\/span>ensure\u00a0<\/span>their strategies align<\/span>ed<\/span>\u00a0both<\/span>\u00a0with<\/span>\u00a0business\u00a0<\/span>objectives<\/span>\u00a0and societal values in this ever-evolving industry.<\/span><\/span>\u00a0<\/span><\/p>\n

    Faced with the challenge of integrating generative AI into their operations, our client\u00a0<\/span>sought<\/span>\u00a0to\u00a0<\/span>establish<\/span>\u00a0a governance model that balanced innovation with security. The model\u2019s purpose was to drive mobilization, ensure compliance, foster ethical AI\u00a0<\/span>use<\/span>\u00a0and oversee responsible innovation. Recognizing the complexity of this task, the bank\u2019s\u00a0<\/span>Chief Information Officer<\/span>, Chief Risk Officer, and C<\/span>hief Information Security Officer\u00a0<\/span>turned to our team for\u00a0<\/span>assistance<\/span>. The\u00a0<\/span>objective<\/span>\u00a0was to create and implement foundational governance, inclusive of policies and procedures, essential for embedding and effectively scaling generative AI across the organization, while\u00a0<\/span>maintaining<\/span>\u00a0a secure and ethical framework.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n\n\n\n

    \n
    \n

    \n The approach<\/h2>
    \n
    \n

    Our tailored approach involved a strategic, multi-step process to establish a generative AI governance model. Initially, we reviewed market best practices and our client\u2019s existing documentation on generative AI governance, identifying rollout challenges. Collaborating with operational, technology and business representatives, we sought to truly understand what this new governance model would look like for our client and prioritized policies and processes. This led to the creation of:<\/span>\u00a0<\/span><\/p>\n

    1. Proposed forums and roles & responsibilities:<\/strong>\u00a0We provided an in-depth analysis of executive and expert-level governance forums, detailing participants\u2019 purposes, areas of expertise, and roles within expert-level working sessions.<\/p>\n

    2. Organizational approach to scaling AI:<\/strong>\u00a0We made recommendations for the optimal organizational approach to support a scalable enterprise AI capability, including suggestions for how responsibilities of key processes and roles should evolve with the scaling of AI.<\/p>\n

    3. AI discipline deep dives:<\/strong>\u00a0We delved into AI ethics, security & privacy, AI development, AI usage & enablement and AI management, offering comprehensive insights for each.<\/p>\n

    4. Foundational governance:<\/strong>\u00a0We provided an overview of the essential day-1 processes required to operationalise an AI capability, complete with supporting documents and key considerations.<\/p>\n

    5. AI use case governance:<\/strong>\u00a0We outlined how governance would vary across different levels of AI use cases within the various AI disciplines.<\/p>\n

    6. Foundational policies:<\/strong>\u00a0We drafted three foundational policies to support the implementation of the AI governance framework and activities, setting a best-practice policy baseline to enhance existing or related AI policy efforts within their information security department.<\/p>\n

    This holistic approach aimed to equip our client with a robust, scalable generative AI governance framework, tailored to their unique operational landscape and strategic goals.<\/span>\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n\n\n\n

    \n
    \n

    \n The value delivered<\/h2>
    \n
    \n

    The framework enabled our client to execute POCs, effectively navigating the bank\u2019s risk tolerance and adhering to regulatory mandates. The generative AI governance model and policies we developed for the bank delivered significant value, including:<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

    \u2022 Strategic alignment:<\/span><\/b>\u00a0Ensuring that initiatives are now closely aligned with wider strategic objectives, enhancing focus and effectiveness.<\/span><\/p>\n

    \u2022 Risk mitigation:<\/span><\/b>\u00a0Reducing exposure to AI-related risks and creating resilient response methods to incidents to ensure safe practice.<\/span><\/p>\n

    \u2022 Operational excellence:<\/span><\/b>\u00a0Clearing guidelines and standards promoting operational efficiency in implementation and ongoing management.<\/span><\/p>\n

    \u2022 Customer trust:<\/span><\/b>\u00a0Instilling confidence in customers by guaranteeing ethical and responsible AI practices that improve their experiences.<\/span><\/p>\n

    The model served as a foundational baseline and guide, empowering leaders within risk to establish the necessary governance for introducing and implementing enterprise AI capabilities. This empowerment was a game-changer, providing the bank with the tools to navigate the complex AI landscape confidently. In addition, our flexible, tiered governance approach, addressing oversight, ethics, and security, ensured innovation thrived under appropriate control, setting the bank apart in the market.<\/span>\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n <\/div> <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":56470,"template":"","related_service":[46],"related_industry":[78],"class_list":["post-56467","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nMid-size retail bank: establishing a generative AI governance model - Elixirr<\/title>\n<meta name=\"description\" content=\"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Studies\" \/>\n<meta property=\"og:description\" content=\"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/\" \/>\n<meta property=\"og:site_name\" content=\"Elixirr - USA\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-25T12:28:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"492\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/\",\"url\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/\",\"name\":\"Mid-size retail bank: establishing a generative AI governance model - Elixirr\",\"isPartOf\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg\",\"datePublished\":\"2025-10-14T10:03:10+00:00\",\"dateModified\":\"2025-11-25T12:28:48+00:00\",\"description\":\"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage\",\"url\":\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg\",\"contentUrl\":\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg\",\"width\":820,\"height\":492},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.elixirr.com\/en-us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\/\/www.elixirr.com\/en-us\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Mid-size retail bank: establishing a generative AI governance model\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#website\",\"url\":\"https:\/\/www.elixirr.com\/en-us\/\",\"name\":\"Elixirr - USA\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.elixirr.com\/en-us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#organization\",\"name\":\"Elixirr\",\"alternateName\":\"Elixirr International PLC\",\"url\":\"https:\/\/www.elixirr.com\/en-us\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/11\/elixirr-logo.png\",\"contentUrl\":\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/11\/elixirr-logo.png\",\"width\":200,\"height\":200,\"caption\":\"Elixirr\"},\"image\":{\"@id\":\"https:\/\/www.elixirr.com\/en-us\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mid-size retail bank: establishing a generative AI governance model - Elixirr","description":"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/","og_locale":"en_US","og_type":"article","og_title":"Case Studies","og_description":"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.","og_url":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/","og_site_name":"Elixirr - USA","article_modified_time":"2025-11-25T12:28:48+00:00","og_image":[{"width":820,"height":492,"url":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/","url":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/","name":"Mid-size retail bank: establishing a generative AI governance model - Elixirr","isPartOf":{"@id":"https:\/\/www.elixirr.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage"},"image":{"@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage"},"thumbnailUrl":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg","datePublished":"2025-10-14T10:03:10+00:00","dateModified":"2025-11-25T12:28:48+00:00","description":"Elixirr helped a mid-size retail bank set up a scalable generative-AI governance framework, balancing innovation with risk and compliance.","breadcrumb":{"@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#primaryimage","url":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg","contentUrl":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg","width":820,"height":492},{"@type":"BreadcrumbList","@id":"https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.elixirr.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.elixirr.com\/en-us\/case-studies\/"},{"@type":"ListItem","position":3,"name":"Mid-size retail bank: establishing a generative AI governance model"}]},{"@type":"WebSite","@id":"https:\/\/www.elixirr.com\/en-us\/#website","url":"https:\/\/www.elixirr.com\/en-us\/","name":"Elixirr - USA","description":"","publisher":{"@id":"https:\/\/www.elixirr.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.elixirr.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.elixirr.com\/en-us\/#organization","name":"Elixirr","alternateName":"Elixirr International PLC","url":"https:\/\/www.elixirr.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.elixirr.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/11\/elixirr-logo.png","contentUrl":"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/11\/elixirr-logo.png","width":200,"height":200,"caption":"Elixirr"},"image":{"@id":"https:\/\/www.elixirr.com\/en-us\/#\/schema\/logo\/image\/"}}]}},"card":"<article class=\"wp-component-card edwp-component wp-component-card--case_study wp-component-card--link js-card-link\n edwp-fade-in\">\n <figure class=\"wp-component-card__image-wrapper\">\n <img width=\"820\" height=\"492\" src=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg\" class=\"wp-component-card__image\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL.jpg 820w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-300x180.jpg 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-768x461.jpg 768w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-87x52.jpg 87w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-319x191.jpg 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-479x287.jpg 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-567x340.jpg 567w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Generative_AI_Governance_Model_Case_Study_THUMBNAIL-767x460.jpg 767w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/> <div class=\"wp-component-card__preview-icon\">\n <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span> <\/div>\n <\/figure>\n <div class=\"wp-component-card__content edwp-row-load\">\n <p class=\"wp-component-card__eyebrow\">\n Generative AI <\/p>\n <a href='https:\/\/www.elixirr.com\/en-us\/case-studies\/mid-size-retail-bank-establishing-a-generative-ai-governance-model\/' class='wp-component-card__title'>\n <h2>\n Mid-size retail bank: establishing a generative AI governance model\n <\/h2>\n <\/a> <div class=\"wp-component-card__meta\">\n <p class=\"wp-component-card__date\">\n 14 March 2024 <\/p>\n <div class=\"wp-component-card__terms\">\n <div class=\"wp-component-tags edwp-component\">\n <div class=\"wp-component-tags__tag\">\n Retail & Corporate Banking <\/div>\n <div class=\"wp-component-tags__tag\">\n Generative AI <\/div>\n <\/div>\n <\/div>\n <\/div>\n <div class=\"wp-component-card__button-wrapper\">\n <button class=\"btn btn--link arrow wp-component-card__button\">\n Read more <span class='edwp-svg '><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Lg\">\n<path id=\"Vector\" d=\"M1.12509 9.50162H15.8648L9.43259 3.06941C9.374 3.0113 9.3275 2.94216 9.29576 2.86599C9.26403 2.78981 9.24769 2.70811 9.24769 2.62559C9.24769 2.54307 9.26403 2.46137 9.29576 2.38519C9.3275 2.30902 9.374 2.23988 9.43259 2.18177C9.54971 2.06535 9.70814 2 9.87328 2C10.0384 2 10.1969 2.06535 10.314 2.18177L17.8151 9.6829C17.8737 9.74101 17.9202 9.81014 17.9519 9.88632C17.9837 9.96249 18 10.0442 18 10.1267C18 10.2092 17.9837 10.2909 17.9519 10.3671C17.9202 10.4433 17.8737 10.5124 17.8151 10.5705L10.314 18.0717C10.1975 18.1871 10.0404 18.2522 9.87641 18.2529C9.79414 18.2534 9.71259 18.2376 9.63643 18.2065C9.56027 18.1754 9.491 18.1296 9.43259 18.0717C9.374 18.0135 9.3275 17.9444 9.29576 17.8682C9.26403 17.7921 9.24769 17.7104 9.24769 17.6278C9.24769 17.5453 9.26403 17.4636 9.29576 17.3874C9.3275 17.3113 9.374 17.2421 9.43259 17.184L15.8711 10.7518H1.12509C0.959309 10.7518 0.800312 10.686 0.683084 10.5687C0.565857 10.4515 0.5 10.2925 0.5 10.1267C0.5 9.96093 0.565857 9.80193 0.683084 9.68471C0.800312 9.56748 0.959309 9.50162 1.12509 9.50162Z\" fill=\"#1D0F25\"\/>\n<\/g>\n<\/svg>\n<\/span> <\/button>\n <\/div>\n <\/div>\n<\/article>\n","_links":{"self":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/case_study\/56467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/types\/case_study"}],"author":[{"embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/media\/56470"}],"wp:attachment":[{"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/media?parent=56467"}],"wp:term":[{"taxonomy":"related_service","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/related_service?post=56467"},{"taxonomy":"related_industry","embeddable":true,"href":"https:\/\/www.elixirr.com\/en-us\/wp-json\/wp\/v2\/related_industry?post=56467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}