{"id":55694,"date":"2023-10-16T11:32:15","date_gmt":"2025-10-13T08:12:15","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?post_type=case_study&#038;p=55694"},"modified":"2025-11-25T11:23:21","modified_gmt":"2025-11-25T11:23:21","slug":"hitachi-energy-a-3-year-partnership-turning-strategy-into-action","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-us\/case-studies\/hitachi-energy-a-3-year-partnership-turning-strategy-into-action\/","title":{"rendered":"Hitachi Energy: a 3-year partnership turning strategy into action"},"content":{"rendered":"<section\n    class=\"wp-block-text-block edwp-block layout--spacing-y bg--none\"\n    >\n    <div class=\"wp-block-text-block__container container fade-in\">\n        <div class=\"wp-block-text-block__content wysiwyg\">\n            <p class=\"meta-right-overview\">We\u2019ve partnered with Hitachi Energy over the past 3 years, working together on several critical initiatives during this time. From strategic topics, like helping define the operating model, through to operational delivery, such as building the team, defining, and running the operational processes, we\u2019ve supported our client in building out new capabilities across the organization.<\/p>\n<div class=\"hero-meta\">\n<ul class=\"meta-list\">\n<li>Outcome 1: Built and deployed a team of 11 technical resources across the globe<\/li>\n<li>Outcome 2: Mitigated 400 instances of local IT issues<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-57341 lazyload\" data-src=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo-300x52.png\" alt=\"\" width=\"300\" height=\"52\" data-srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo-300x52.png 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo-120x21.png 120w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo-319x55.png 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo-479x83.png 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-logo.png 539w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/52;\" data-original-sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The challenge<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>Following Hitachi Energy\u2019s divestment from ABB, it was clear that there were a significant number of IT systems that were not supported by Hitachi\u2019s new IT systems. This was due to being owned and managed locally by Hitachi Energy\u2019s manufacturing sites, rather than by the global IT function.<\/p>\n<p>Reliant on external services, these systems would stop functioning if left alone and disconnected. This would potentially result in factory issues, production stops and even revenue loss.<\/p>\n<p>And that\u2019s where our partnership began.<\/p>\n<p><a href=\"https:\/\/www.hitachienergy.com\/uk-ie\/en\">Hitachi Energy<\/a>\u00a0engaged our teams to partner in solving the problem. We helped them identify the instances of locally managed IT, understand which of these had a reliance on the external connection, and remove this, ultimately enabling business continuity. This was a significant challenge to solve, as Hitachi Energy has around 100 major manufacturing sites across 26 different countries, all of which had limited documentation on locally managed IT.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--none bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The approach<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>Initially, our team worked to design the operating model and establish the core workstream components such as governance structure, key documentation, budgets, and an approach to sourcing and scaling the team. This project was known as Business IT Environments (BITE). Our team then continued to work with Hitachi Energy to support, scale and run BITE.<\/p>\n<p>Broadly, our approach was split into four core stages:<\/p>\n<p><strong>Identification and agreement of scope;\u00a0Which factories are in scope, what services should we offer, how should we solve this?<\/strong><\/p>\n<p><strong>Discovery and analysis of findings;\u00a0Identification of local IT systems with external reliance<\/strong><\/p>\n<p><strong>Identification of mitigations;\u00a0Assigning mitigations to the discovery findings<\/strong><\/p>\n<p><strong>Deployment of mitigations;\u00a0Deploying the mitigations globally to solve the issues<\/strong><\/p>\n<p>Due to the timeline constraints, we adopted a lean approach of failing fast, iterating and improving to build BITE over time. As a result, the approach was governed by reality, rather than our teams forcing a theoretical approach onto what we saw in the field, allowing us to realize value quickly.<\/p>\n<p>Our approach, particularly in the discovery phase, needed to be hands-on. We did this through building and deploying a team of 11 technical resources across the globe to perform physical visits to the global factories. These resources identified all relevant instances and compiled this primary research into formalised reports. The report findings were then aggregated globally into a single repository, which produced a list of a total of 402 IT problems to solve.<\/p>\n<p>To solve these problems, BITE then worked collaboratively with other teams in the business, from solution architecture through to information security and compliance, to identify mitigations for the findings. The mitigations were then deployed into the factories through a combination of the main IT program, working with local IT teams, and re-visiting the factories where needed.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The value delivered<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>The BITE workstream mitigated around 400 instances of local IT issues and prevented significant potential production losses. The value delivered led our partnership to evolve, and we continued to support Hitachi across other areas of the business.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":55698,"template":"","related_service":[83],"related_industry":[72,82],"class_list":["post-55694","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hitachi Energy: a 3-year partnership turning strategy into action - Elixirr<\/title>\n<meta name=\"description\" content=\"Elixirr supported Hitachi Energy over three years to define the operating model, build the team and mitigate 400+ IT issues across 100+ factories.\" \/>\n<meta name=\"robots\" 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srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image.jpg 820w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-300x180.jpg 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-768x461.jpg 768w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-87x52.jpg 87w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-319x191.jpg 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-479x287.jpg 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-567x340.jpg 567w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/Hitachi-Energy-Image-767x460.jpg 767w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/>            <div class=\"wp-component-card__preview-icon\">\n                <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                IT Strategy            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-us\/case-studies\/hitachi-energy-a-3-year-partnership-turning-strategy-into-action\/' class='wp-component-card__title'>\n            <h2>\n                Hitachi Energy: a 3-year partnership turning strategy into action\n            <\/h2>\n        <\/a>                                                            <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            16 October 2023                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                                                                                <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                Energy            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                Power &amp; Utilities            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                IT Strategy            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                                    <div class=\"wp-component-card__button-wrapper\">\n                    <button class=\"btn btn--link arrow wp-component-card__button\">\n                                                                            Read more                                                                            <span class='edwp-svg '><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Lg\">\n<path id=\"Vector\" d=\"M1.12509 9.50162H15.8648L9.43259 3.06941C9.374 3.0113 9.3275 2.94216 9.29576 2.86599C9.26403 2.78981 9.24769 2.70811 9.24769 2.62559C9.24769 2.54307 9.26403 2.46137 9.29576 2.38519C9.3275 2.30902 9.374 2.23988 9.43259 2.18177C9.54971 2.06535 9.70814 2 9.87328 2C10.0384 2 10.1969 2.06535 10.314 2.18177L17.8151 9.6829C17.8737 9.74101 17.9202 9.81014 17.9519 9.88632C17.9837 9.96249 18 10.0442 18 10.1267C18 10.2092 17.9837 10.2909 17.9519 10.3671C17.9202 10.4433 17.8737 10.5124 17.8151 10.5705L10.314 18.0717C10.1975 18.1871 10.0404 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