{"id":2281,"date":"2024-12-20T16:41:05","date_gmt":"2025-10-08T09:23:11","guid":{"rendered":"https:\/\/www.elixirr.com\/en-us\/?post_type=case_study&#038;p=2281"},"modified":"2025-11-25T12:24:19","modified_gmt":"2025-11-25T12:24:19","slug":"driving-it-tsa-exit-success-navigating-a-complex-it-ma-process","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-us\/case-studies\/driving-it-tsa-exit-success-navigating-a-complex-it-ma-process\/","title":{"rendered":"Driving IT TSA exit success: Navigating a complex IT M&amp;A process"},"content":{"rendered":"<section\n    class=\"wp-block-text-block edwp-block layout--spacing-y bg--none\"\n    >\n    <div class=\"wp-block-text-block__container container fade-in\">\n        <div class=\"wp-block-text-block__content wysiwyg\">\n            <p class=\"meta-right-overview\">Following the acquisition of the acquired company from the divesting entity, the client faced the challenge of exiting numerous IT Transition Service Agreements (TSAs) within a tight timeframe. Drawing on our extensive IT M&amp;A and IT TSA expertise, we expedited their readiness, established structured governance and engaged a Systems Integrator ahead of the official transition. Early in the program, we successfully terminated several TSAs ahead of schedule, keeping the client on track to achieve their ambitious goals.<\/p>\n<div class=\"hero-meta\">\n<ul class=\"meta-list\">\n<li>Outcome 1: Enabled the client to rapidly grow their team, to enable immediate operational readiness for day one<\/li>\n<li>Outcome 2: Early Systems Integrator engagement, secured the right partner before the official start, enabling swift progress<\/li>\n<li>Outcome 3: Accelerated TSA exits, achieved early termination of multiple TSAs, improving the client\u2019s timeline and reducing risk<\/li>\n<li>Outcome 4: New standard for M&amp;A delivery, secured senior executive endorsement, establishing a benchmark for future integrations<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The challenge<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p><span data-contrast=\"auto\">In a landscape defined by rapid industry consolidation and evolving market conditions, strategic acquisitions have become essential to maintaining competitive advantage. Following the client\u2019s acquisition of the target company from the divesting entity, they faced a stringent deadline to exit the inherited IT TSAs. The task\u2019s complexity \u2013 compounded by limited preparation time and a highly intricate technical environment \u2013 demanded a partner who could navigate these challenges. Serving as strategic advisors, we leveraged our IT M&amp;A and IT TSA capabilities to enable the client to hit the ground running from the outset.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">The client needed to rapidly scale their internal capabilities and establish a robust delivery framework to manage a wide range of TSA exits. Delayed regulatory approvals had condensed their preparation time, increasing the complexity of engaging a Systems Integrator and standing up a cohesive delivery team. Compounded by limited initial discovery and a global IT footprint, the client faced a high degree of uncertainty, risk and operational interdependency. Drawing on our previous M&amp;A experience, we developed a flexible, structured and risk-aware roadmap to guide the client through these complexities effectively.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--none bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The approach<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <div class=\"case-study-challenge-block\">\n<p><span data-contrast=\"auto\">We embedded ourselves at the core of the client\u2019s transition program, supporting them from the earliest stages through to execution. Acting as a strategic advisor to their senior IT leadership, we established a structured program management and governance approach that aligned all stakeholders, including the client, the acquired company and the divesting entity. This collaborative environment ensured timely decision-making and robust risk mitigation.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Our key actions included:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2013 Developing a comprehensive execution plan that mapped critical dependencies and set clear strategies for TSA exits<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2013 Introducing program governance structures to streamline execution and effectively manage interdependencies and risks<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2013 Mobilizing a dedicated IT procurement workstream, leveraging our expertise in complex outsourcing arrangements to secure a Systems Integrator at the right time<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u2013 Initiating a targeted IT discovery workstream to gain insights into the underlying technology landscape, allowing for more refined, de-risked TSA exit plans<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The value delivered<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p><span data-contrast=\"auto\">Even at this early stage, our partnership has delivered tangible results. We rapidly scaled the delivery team, ensuring the client had the right capabilities from day one. By securing a Systems Integrator early and refining the approach through ongoing discovery, we set a strong foundation for accelerated execution. In addition, we successfully terminated a meaningful portion of TSAs ahead of schedule, demonstrating immediate progress and instilling confidence in the client\u2019s strategy.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Beyond these quantifiable outcomes, the insights gained and the governance frameworks we established have empowered the client to make informed decisions and maintain operational continuity. This approach has not only positioned them for ongoing success but also set a new standard for how the organization approaches similar M&amp;A initiatives in the future.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"NormalTextRun SCXW89485172 BCX0\">At\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW89485172 BCX0\">Elixirr<\/span><span class=\"NormalTextRun SCXW89485172 BCX0\">, we bring an end-to-end perspective to IT M&amp;A and IT TSA challenges\u2014helping clients achieve tangible results, mitigate\u00a0<\/span><span class=\"NormalTextRun SCXW89485172 BCX0\">risks<\/span><span class=\"NormalTextRun SCXW89485172 BCX0\">\u00a0and navigate complex transitions confidently.<\/span><\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":55439,"template":"","related_service":[77],"related_industry":[],"class_list":["post-2281","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Driving IT TSA exit success: Navigating a complex IT M&amp;A process - Elixirr<\/title>\n<meta name=\"description\" content=\"Elixirr guided a client through a complex IT M&amp;A process, setting up governance and accelerating IT TSA exits ahead of schedule to enable smoother Day-1 operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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srcset=\"https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY.jpg 820w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-300x180.jpg 300w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-768x461.jpg 768w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-87x52.jpg 87w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-319x191.jpg 319w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-479x287.jpg 479w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-567x340.jpg 567w, https:\/\/www.elixirr.com\/en-us\/wp-content\/uploads\/sites\/2\/2025\/10\/IT-CASE-STUDY-767x460.jpg 767w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/>            <div class=\"wp-component-card__preview-icon\">\n                <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                IT M&amp;A and IT TSA            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-us\/case-studies\/driving-it-tsa-exit-success-navigating-a-complex-it-ma-process\/' class='wp-component-card__title'>\n            <h2>\n                Driving IT TSA exit success: Navigating a complex IT M&amp;A process\n            <\/h2>\n        <\/a>                                                            <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            20 December 2024                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                    <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                IT M&amp;A and IT TSA            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                                    <div class=\"wp-component-card__button-wrapper\">\n                    <button class=\"btn btn--link arrow wp-component-card__button\">\n                                                                            Read more                                                                            <span class='edwp-svg '><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" 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