Beyond the boardroom: Engaging clients differently

We believe client relationships should extend beyond formal meetings. Real impact happens when conversations flow freely, ideas spark and people connect in new ways. That’s why our events are designed around dialog, not presentations or pitches.

Our recent gathering at Katy’s Place in Johannesburg was exactly that: an evening to step away from the day-to-day and explore some of the ‘big’ questions shaping business and society.

Conversations with impact

These events are not about showcasing work or focusing on specific accounts. They create opportunities for clients to exchange perspectives and strengthen networks.

The Johannesburg evening delivered just that: guests shared insights on pressing business challenges and broader trends shaping South Africa’s future – leaving not just with new ideas, but new connections.

Why AI is at the heart of the dialog

Artificial intelligence, dominated the discussion – unsurprising given its relevance across industries, especially financial services.

The questions clients are asking:

• How can AI make businesses more efficient?
• How can it free people to focus on higher-value work?
• How can it unlock new ways of serving customers?

To help unpack these, we brought specialists from across our global team to share insights and engage in open discussion about the opportunities and challenges AI presents in the South African context.

Beyond technology – enabling ambition

The conversation quickly moved past the technical to focus on creativity, ambition and the possibilities AI can unlock.

From financial inclusion to personalised services, clients explored how technology might accelerate progress for both businesses and society. This is where we add the most value: helping clients think boldly about the future then working side by side to turn those ideas into action.

Redefining engagement

By combining deep expertise in AI with a distinctive approach to engagement, we help clients not only envision what’s possible but also take the steps to make it real. The future will be shaped not by technology in isolation, but by the partnerships and conversations that turn innovation into lasting impact.