{"id":62471,"date":"2017-07-24T17:19:00","date_gmt":"2017-07-24T17:19:00","guid":{"rendered":"https:\/\/www.elixirr.com\/en-gb\/?post_type=case_study&#038;p=62471"},"modified":"2025-11-10T12:09:06","modified_gmt":"2025-11-10T12:09:06","slug":"standard-bank","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-gb\/case-studies\/standard-bank\/","title":{"rendered":"Standard Bank"},"content":{"rendered":"<section\n    class=\"wp-block-text-block edwp-block layout--spacing-y bg--none\"\n    >\n    <div class=\"wp-block-text-block__container container fade-in\">\n        <div class=\"wp-block-text-block__content wysiwyg\">\n            <p class=\"meta-right-overview\">Under threat from traditional &amp; non-traditional players, this African bank wanted to envisage the bank of the future. So, we introduced them to our innovation network in Silicon Valley &amp; defined a way to actually make it happen\u2026<\/p>\n<p>Standard Bank was facing significant competition from both traditional and non-traditional players. They were under pressure to keep pace with evolving customer needs and fast-moving innovation. And previous transformation initiatives within Personal and Business banking had not delivered the expected degree of change. The executive committee united around a common cause \u2013 they needed to discover the art of the possible, envisage what the future of banking and customer experience could look like, and then define a way to make it happen. So that\u2019s what we did\u2026<\/p>\n<h3><strong>Why Elixirr?<\/strong><\/h3>\n<p>We have an extensive innovation network and strong connections with venture capitalists and startups in Silicon Valley and London. Our experience in hosting innovation immersion visits made us the perfect partner for this bank. They were confident we could apply our close relationships and deep understanding of innovative new technologies, business models and ways of working to drive real value for them. And that\u2019s what we did\u2026<\/p>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n    <section\n        class=\"wp-block-cards edwp-block layout--spacing-b bg--none wp-block-cards--columns-3  wp-block-cards--content\"\n        >\n        <div class=\"container wp-block-cards__container\">\n            <div class=\"edwp-component edwp-fade-in wp-block-cards__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h2\">\n     <\/h2>                        <\/div>                                        <div class=\"wp-block-cards__cards edwp-row-load\">\n                    <article class=\"wp-component-card edwp-component wp-component-card--content wp-component-card--no-image wp-block-cards__card        edwp-fade-in\">\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                \n            <h2 class='wp-component-card__title'>\n                01 Overview\n            <\/h2>\n                                            <div class=\"wp-component-card__description\">\n                    Standard Bank was facing significant competition from traditional and non-traditional players. They were under pressure to keep pace with evolving customer needs and fast-moving innovation. And previous transformation initiatives within Personal and Business banking had not delivered the expected degree of change. The executive committee united around a common cause \u2013 they needed to discover the art of the possible, envisage what the future of banking and customer experience could look like, and then define a way to make it happen.                <\/div>\n                                                                                        <\/div>\n<\/article>\n<article class=\"wp-component-card edwp-component wp-component-card--content wp-component-card--no-image wp-block-cards__card        edwp-fade-in\">\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                \n            <h2 class='wp-component-card__title'>\n                02 Outcome\n            <\/h2>\n                                            <div class=\"wp-component-card__description\">\n                    Introduced the bank to 50+ startups &amp; 5 VCs, developed a \u20182020 vision\u2019, defined 4-year strategy.                <\/div>\n                                                                                        <\/div>\n<\/article>\n<article class=\"wp-component-card edwp-component wp-component-card--content wp-component-card--no-image wp-block-cards__card        edwp-fade-in\">\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                \n            <h2 class='wp-component-card__title'>\n                03 Method\n            <\/h2>\n                                            <div class=\"wp-component-card__description\">\n                    Innovation visits, strategy definition, execution support, rapid prototyping.                <\/div>\n                                                                                        <\/div>\n<\/article>\n                <\/div>\n                                            <\/div>\n    <\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The challenge<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>The executive committee were looking for the opportunity to explore the art of the possible, and experience the innovative approaches and outputs of some of the myriad of fintech startups out there. So, we needed to immerse them in the innovation ecosystems of Silicon Valley and London. They wanted us to explore some key themes and trends affecting the banking industry, and provide advice on how to respond to this new level of competition.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--none bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The approach<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>We don\u2019t do \u2018off-the-shelf\u2019. Every single innovation immersion visit to Silicon Valley we run for our clients is bespoke \u2013 and this one was no different. We started by talking to this African bank\u00a0to really understand what they were looking to achieve. We then designed a compelling agenda and identified the key topics to explore.<\/p>\n<p>We comprehensively briefed each of our carefully selected VCs, startups and peers, so they could deliver insight that was bespoke to this bank, rather than simply providing insight into general trends. Once the team from the bank\u00a0arrived in Silicon Valley, we introduced them to our innovation network, held design thinking workshops and identified priority projects, agreeing a \u20182020 vision\u2019.<\/p>\n<p>With the collective vision in place, over the course of the next 12 weeks we defined the strategy. By reviewing all the existing strategy material and conducting interviews with the executive committee, we had a full understanding of the bank\u2019s\u00a0key priorities and strategic aims. Once we had created the strategy document, we held a workshop for the executive committee to agree a high-level execution plan.<\/p>\n<p>Next, we hosted 16 people from the bank for a second innovation immersion visit, this time in London. This gave them the opportunity to experience innovative new techniques and customer-centric implementation tools, such as design thinking and rapid prototyping.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The value<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p>Across the visits we introduced this African bank\u00a0to over 50 startups and 5 VCs.<\/p>\n<p>Our input didn\u2019t stop there. For an additional 6 months we provided ongoing support and strategic advice as they embedded the new ways of working. We developed training materials and created a financial model to show the impact they were having on the bank\u2019s costs and revenues.<\/p>\n<p>They fully embraced the need for change. By supporting them to embed new ways of working and developing a 2020 vision inspired by the innovative companies we introduced them to, they are now fully set up to make real change happen in response to increasing competition and the fast-evolving needs of their customers.<\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-testimonials-block edwp-block layout--spacing-y bg--none\"\n    >\n    <div class=\"wp-block-testimonials-block__container\">\n                <div class=\"wp-block-testimonials-block__content-wrapper\">\n                            <div class=\"wp-block-testimonials-block__testimonials-wrapper\">\n                <div class=\"wp-component-testimonials wp-block-testimonials-block__testimonials\">\n        <div class=\"swiper-wrapper wp-component-testimonials__swiper-wrapper\">\n                            <div class=\"swiper-slide wp-component-testimonials__slide js-wp-component-testimonials-slide\">\n                        <div class=\"wp-component-testimonial \">\n        <p class=\"wp-component-testimonial__quote\">\n            <svg class='edwp-icon edwp-icon--lrg js-icon wp-component-testimonial__quote-icon wp-component-testimonial__quote-icon-start' aria-hidden='true'>\n                <use xlink:href='#quote'><\/use>\n            <\/svg>A refreshingly different perspective. Elixirr aren\u2019t afraid to take on the big boardroom issues, helping me to cut through the noise &amp; find the right solution, quickly.<svg class='edwp-icon edwp-icon--lrg js-icon wp-component-testimonial__quote-icon wp-component-testimonial__quote-icon-end' aria-hidden='true'>\n                <use xlink:href='#quote'><\/use>\n            <\/svg>        <\/p>\n                    <div class=\"wp-component-testimonial__cite\">\n                Peter Schlebusch, Personal &amp; Business Banking CEO, Standard Bank            <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n            <\/div>\n            <\/div>\n                <\/div>\n            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":142,"featured_media":62472,"template":"","related_service":[3],"related_industry":[42],"class_list":["post-62471","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Standard Bank - Elixirr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.elixirr.com\/en-gb\/case-studies\/standard-bank\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Standard Bank\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.elixirr.com\/en-gb\/case-studies\/standard-bank\/\" 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srcset=\"https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1.png 1024w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-300x180.png 300w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-768x461.png 768w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-87x52.png 87w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-319x191.png 319w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-479x287.png 479w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-567x340.png 567w, https:\/\/www.elixirr.com\/en-gb\/wp-content\/uploads\/2025\/11\/Standard-bank-1024x614-1-767x460.png 767w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>            <div class=\"wp-component-card__preview-icon\">\n                <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                Business Strategy            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-gb\/case-studies\/standard-bank\/' class='wp-component-card__title'>\n            <h2>\n                Standard Bank\n            <\/h2>\n        <\/a>                                                            <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            24 July 2017                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                                                                                <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                Financial Services            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                Business Strategy            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                                    <div class=\"wp-component-card__button-wrapper\">\n                    <button class=\"btn btn--link arrow wp-component-card__button\">\n                                                                            Read more                                                                            <span 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