{"id":56177,"date":"2024-02-19T12:47:03","date_gmt":"2025-10-13T15:34:23","guid":{"rendered":"https:\/\/www.elixirr.com\/en-gb\/?post_type=case_study&#038;p=56177"},"modified":"2025-10-29T13:48:49","modified_gmt":"2025-10-29T13:48:49","slug":"leading-private-equity-firm-designing-an-it-target-operating-model","status":"publish","type":"case_study","link":"https:\/\/www.elixirr.com\/en-gb\/case-studies\/leading-private-equity-firm-designing-an-it-target-operating-model\/","title":{"rendered":"Leading private equity firm: designing an IT target operating model"},"content":{"rendered":"<section\n    class=\"wp-block-text-block edwp-block layout--spacing-y bg--none\"\n    >\n    <div class=\"wp-block-text-block__container container fade-in\">\n        <div class=\"wp-block-text-block__content wysiwyg\">\n            <p class=\"meta-right-overview\">Our client, a leading private equity (PE) company, needed support to design a best-in-class IT target operating model that would facilitate the next stage of its rapid growth of workforce and assets under management (AUM). To achieve this, we conducted a detailed assessment of the existing structure and designed a full capability uplift plan, in addition to anticipating any future demands that would arise from integrating new acquisitions and onboarding new material service vendors. As a result, our team delivered on the CTO\u2019s vision to make IT a driving, future-ready force for our client.<\/p>\n<div class=\"hero-meta\">\n<ul class=\"meta-list\">\n<li>Outcome 1: Identified and implemented a new low-cost, high-quality location for efficient staff growth<\/li>\n<li>Outcome 2: Realised 30% cost savings against top-3 third party service providers<\/li>\n<li>Outcome 3: Reduced operational risk and enhanced service quality through superior delivery capabilities<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The challenge<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p><span data-contrast=\"auto\">Following the PE boom years of cheap money and high growth, the industry is now experiencing increased operational costs, difficulty in raising new funds and delays in disposing of acquisitions. This allows limited partner investors to be more discerning with where they allocate funds, meaning that any publicly known cyber or operational breach would severely impact reputation and the ability to raise new funds.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW226262416 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW226262416 BCX0\">Our client, one of the world\u2019s largest PE companies, has an aggressive growth strategy and\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">therefore needs<\/span>\u00a0<span class=\"NormalTextRun SCXW226262416 BCX0\">its internal operations to accommodate and enable this growth. Specifically, the IT department\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">is\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">required<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0to<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0ensure stability, security and improved operability whilst controlling costs.<\/span>\u00a0<span class=\"NormalTextRun SCXW226262416 BCX0\">They had also<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0recently made the acquisition of\u00a0<\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW226262416 BCX0\">a number of<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0asset managers to build out variety in asset classes<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">, each of which\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">required<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0integration with<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">in<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0the Group. As a result, it was a Group priority to simplify the operating model to control costs and reduce risks<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">.\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">In addition, the<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0integration and industrialisation of processes across<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0all<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">\u00a0entities\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">was\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">a prerequisite for\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">both\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">realising operational efficiencies and\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">the\u00a0<\/span><span class=\"NormalTextRun SCXW226262416 BCX0\">standardisation of performance quality.\u00a0<\/span><\/span><span class=\"EOP SCXW226262416 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--none bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The approach<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p><span data-contrast=\"auto\">Our approach focused on assessing the existing structure against industry best practice to identify gaps in capabilities. Our financial services experts also reviewed material third party suppliers for quality of service and value for money. Through this analysis, we were able to define the processes, technology and resources required to close the gaps and put our client\u2019s IT department on the front foot to drive the business growth.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We designed an implementation roadmap and executed the initial phases for our client, delivering on a new low-cost, high-quality location that resulted in immediate savings and improvement in team capability. We then identified and implemented transition strategies for material third parties to improve the service quality while still reducing costs. We also conducted an RFP process to establish new cyber security capabilities and initiated the integration across the whole technology estate. A new organisation structure for our client\u2019s IT team was also defined and approved by our specialists, delivering key new capabilities to ensure they can deliver on strategic objectives going forward.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n\n\n<section\n    class=\"wp-block-banner edwp-block layout--spacing-y bg--secondary wp-block-banner--content-right\"\n    >\n    <div class=\"container wp-block-banner__container\">\n        <div class=\"edwp-component edwp-fade-in wp-block-banner__content\">\n            <h2 class=\"wp-component-heading wp-component-content__title text--h1\">\n    The value delivered<\/h2>                <div class=\"wp-component-content__content wp-component-content__content--cols-1 wysiwyg\">\n                            <div class=\"wp-component-content__column\">\n                    <p><span class=\"NormalTextRun SCXW88586887 BCX0\">Our experts delivered<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u00a0material, multi-million\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">GBP\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">cost<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u2013<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">savings\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">whilst enabling\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">our\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">client to scale their IT operations efficiently<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">,\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">delivering against the<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">ir<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u00a0broader organisational strategic growth\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">objectives<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">.\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">We also\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">established<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u00a0s<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">trong risk controls for c<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">ritical processes and material vendors\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">to\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">build operational resiliency through the ongoing growth period<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">.<\/span>\u00a0<span class=\"NormalTextRun SCXW88586887 BCX0\">As a result, t<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">he IT department\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">is\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">directly\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">driving the growth and industrialisation of the business<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u00a0and<\/span>\u00a0<span class=\"NormalTextRun SCXW88586887 BCX0\">o<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">ur\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">client continues to\u00a0<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">maintain<\/span>\u00a0<span class=\"NormalTextRun SCXW88586887 BCX0\">their<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">\u00a0leading market position<\/span><span class=\"NormalTextRun SCXW88586887 BCX0\">.<\/span><\/p>\n                <\/div>\n                    <\/div>\n                    <\/div>            <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":56182,"template":"","related_service":[83],"related_industry":[79],"class_list":["post-56177","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Leading private equity firm: designing an IT target operating model - Elixirr<\/title>\n<meta name=\"description\" content=\"Elixirr helped a leading private-equity firm design a future-proof IT target operating model, delivering ~30% cost savings and reduced operational risk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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class=\"wp-component-card__preview-icon\">\n                <span class='edwp-svg '><svg width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M23.4141 0.539062C36.1232 0.539183 46.4258 10.8416 46.4258 23.5508C46.4257 36.2599 36.1231 46.5624 23.4141 46.5625C10.7049 46.5625 0.402465 36.2599 0.402344 23.5508C0.402344 10.8415 10.7048 0.539062 23.4141 0.539062ZM23.4141 1.68945C11.3606 1.68945 1.55273 11.4974 1.55273 23.5508C1.55286 35.6041 11.3607 45.4111 23.4141 45.4111C35.4673 45.411 45.2743 35.604 45.2744 23.5508C45.2744 11.4974 35.4674 1.68957 23.4141 1.68945Z\" fill=\"currentColor\"\/>\n<path d=\"M19.2841 33.6992C18.9579 33.6986 18.6374 33.6111 18.3543 33.4454C17.7167 33.0759 17.3203 32.3585 17.3203 31.5797V15.8189C17.3203 15.0379 17.7167 14.3227 18.3543 13.9531C18.6442 13.7827 18.9735 13.6951 19.3078 13.6994C19.6421 13.7037 19.9692 13.7998 20.2548 13.9776L33.4237 22.0406C33.6981 22.2166 33.9244 22.461 34.0812 22.751C34.238 23.0409 34.3203 23.3668 34.3203 23.6982C34.3203 24.0295 34.238 24.3555 34.0812 24.6454C33.9244 24.9353 33.6981 25.1798 33.4237 25.3558L20.2527 33.421C19.9604 33.6017 19.6256 33.6979 19.2841 33.6992Z\" fill=\"currentColor\"\/>\n<\/g>\n<\/svg>\n<\/span>            <\/div>\n                        <\/figure>\n        <div class=\"wp-component-card__content edwp-row-load\">\n                                    <p class=\"wp-component-card__eyebrow\">\n                IT Strategy            <\/p>\n                <a href='https:\/\/www.elixirr.com\/en-gb\/case-studies\/leading-private-equity-firm-designing-an-it-target-operating-model\/' class='wp-component-card__title'>\n            <h2>\n                Leading private equity firm: designing an IT target operating model\n            <\/h2>\n        <\/a>                                                            <div class=\"wp-component-card__meta\">\n                                            <p class=\"wp-component-card__date\">\n                            19 February 2024                        <\/p>\n                                                                <div class=\"wp-component-card__terms\">\n                                                                                                                                                                                                                <div class=\"wp-component-tags edwp-component\">\n                        <div class=\"wp-component-tags__tag\">\n                Private Equity            <\/div>\n                                <div class=\"wp-component-tags__tag\">\n                IT Strategy            <\/div>\n                <\/div>\n                        <\/div>\n                                    <\/div>\n                                                    <div class=\"wp-component-card__button-wrapper\">\n                    <button class=\"btn btn--link arrow wp-component-card__button\">\n                                                                            Read more                                                                            <span class='edwp-svg '><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Lg\">\n<path id=\"Vector\" d=\"M1.12509 9.50162H15.8648L9.43259 3.06941C9.374 3.0113 9.3275 2.94216 9.29576 2.86599C9.26403 2.78981 9.24769 2.70811 9.24769 2.62559C9.24769 2.54307 9.26403 2.46137 9.29576 2.38519C9.3275 2.30902 9.374 2.23988 9.43259 2.18177C9.54971 2.06535 9.70814 2 9.87328 2C10.0384 2 10.1969 2.06535 10.314 2.18177L17.8151 9.6829C17.8737 9.74101 17.9202 9.81014 17.9519 9.88632C17.9837 9.96249 18 10.0442 18 10.1267C18 10.2092 17.9837 10.2909 17.9519 10.3671C17.9202 10.4433 17.8737 10.5124 17.8151 10.5705L10.314 18.0717C10.1975 18.1871 10.0404 18.2522 9.87641 18.2529C9.79414 18.2534 9.71259 18.2376 9.63643 18.2065C9.56027 18.1754 9.491 18.1296 9.43259 18.0717C9.374 18.0135 9.3275 17.9444 9.29576 17.8682C9.26403 17.7921 9.24769 17.7104 9.24769 17.6278C9.24769 17.5453 9.26403 17.4636 9.29576 17.3874C9.3275 17.3113 9.374 17.2421 9.43259 17.184L15.8711 10.7518H1.12509C0.959309 10.7518 0.800312 10.686 0.683084 10.5687C0.565857 10.4515 0.5 10.2925 0.5 10.1267C0.5 9.96093 0.565857 9.80193 0.683084 9.68471C0.800312 9.56748 0.959309 9.50162 1.12509 9.50162Z\" fill=\"#1D0F25\"\/>\n<\/g>\n<\/svg>\n<\/span>                                            <\/button>\n                <\/div>\n                                            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