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Digital Design & Build Consulting

There have never been more opportunities to reach, attract and retain customers through effective digital design. Our team of experts can help ensure you stand out from the rest.

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Our expertise

Our digital designers adopt a user-centred design process to identify needs, define problems and develop solutions that provide seamless experiences across all touchpoints. We work across many digital interfaces, including website, mobile and tablet, and have developed a robust and flexible approach to ensure we deliver the best results.

The first step of digital design is to undertake user experience (UX) research. Our team studies and understands users and their needs in order to design fully user-centred digital products. We conduct research through various observation techniques and feedback methods to ensure the digital products we create deliver the most value to users. Our UX researchers carry out research throughout the entirety of a project, often beginning with qualitative methodologies to gain a better understanding of the users and determine their needs. This is followed up by quantitative methodologies later on in the design process to test our solutions.

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Using these insights, we begin the UX design. Our bespoke design approach places the user at the heart and bases every decision around the insights and data gathered in the UX research phase. Our team ensures the products and technologies we build are usable, enjoyable, accessible and innovation-driven.

UI (user interface) design is the process of bringing your digital product to life. In this stage, we start making stylistic decisions, applying your brand to wireframes and prototypes, and refining interactive elements and features to improve the product’s behaviour. UI design is responsible for creating an optimal experience for the user while interacting with a digital product, and when done well, users don’t even notice it. Our team of specialist UI designers are adept at following interface design principles and applying them in ways that ensure customer adoption and satisfaction. Through our end-to-end digital design services, our team have the expertise to ensure your business’ digital experience is effectively serving your customers while also being best-in-class.

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Create market-leading digital experiences, built specifically around your customers’ real wants and behaviours.

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David Wharram

Partner

How we can help

Whatever the challenge, our team of experts have the tools to build bespoke, sustainable and market-leading solutions that’ll allow you to stay ahead of the game. Take a look at some of the ways we can help you.

UX research & user testing
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We uncover user needs through in-depth research and testing, ensuring digital experiences are intuitive, efficient and engaging. By combining qualitative insights with data-driven validation, we design products that truly work for your users.

UX & UI design
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We design seamless, user-centric digital experiences that balance functionality with aesthetics. From wireframes to final UI, every design decision is informed by research, ensuring intuitive navigation, accessibility and a polished visual identity.

Web design
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Whether building from scratch or refining an existing site, we design websites that are engaging, high-performing and aligned with your brand’s vision. A seamless experience across desktop, mobile and tablet is always our priority.

Web development
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We develop scalable, high-performing websites that deliver real business impact. From seamless integrations to fast load times, our team builds flexible, future-proof solutions that enhance user experience across all devices.

Prototyping & concept validation
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Rapid prototyping and user testing ensure concepts are refined before full-scale development. We bring ideas to life, reducing risk, validating assumptions and creating products that meet real user needs.

Digital product strategy
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Whether shaping a new product or optimising an existing one, we help define, refine and roadmap digital solutions that align with your business objectives. By combining strategic thinking with deep user insights, we create solutions that drive long-term value.

Client Spotlight

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Person on phone

Customer Experience

People’s United Bank: Designing a mobile banking application

People’s United Bank wanted to redesign the user journeys of its retail mobile banking platform and needed Elixirr’s support in the design and build efforts.

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Healthcare professional

Digital Marketing

Wesleyan: embracing customer-centricity

We helped Wesleyan, a UK-based insurance firm, embrace customer-centricity by re-imagining their website and focussing on customer life stages, aligning the architecture to the firm’s revised growth strategy.

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Digital Optimisation

Apex Group: building a market-leading onboarding solution

Our experts were able to deliver a market-leading solution that demonstrated innovation, professionalism and excellence, while significantly streamlining the onboarding process.

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