No results found matching your criteria
Why not check out our most popular searches?


Global wholesale bank: delivering a new international trade booking model strategy

Recognising both the global macro-economic and local challenges that would restrict the growth of their international markets business, our client, a global wholesale bank, sought support for a strategic review of their existing international trade booking model and a recommendation for a future model.

  • Outcome 1: Provided a clear overview of our client’s current international trade booking model, including clear descriptions of the plethora of nuances and anomalies to trade booking processes and risk approaches
  • Outcome 2: Established a clear set of principles to inform the future booking model and process, with alignment across cross-functional and cross-jurisdictional stakeholders
  • Outcome 3: Delivered a set of options for our client’s executives within the markets function, including our strong recommendation on the best solution and approach moving forward

The Challenge

Our client was seeking to grow their business both across emerging markets and internationally – but was restricted in doing so by a number of operational efficiencies and system constraints, as well as macro-economic factors. Faced with similar challenges, their competitors were seeking to centralise their risk from trade booking as a means of creating efficiencies and more attractive propositions for international clients. This was achieved by leveraging low-risk, international trade booking jurisdictions.

In order to enable growth, our client sought our wholesale banking expertise to help optimise their trade booking model. This would centralise operations and enable them to better leverage low-risk jurisdictions, allowing the bank to remain competitive, drive growth and build better customer primacy in a rapidly evolving economy. Our teams worked to effectively identify the options available to our client as well as the corresponding nuances and considerations.

The Approach

Working collaboratively over a 5-week period, our wholesale banking experts provided our client with a thorough and practical recommendation on their strategic international trade booking model. Firstly, we conducted desk-based research to obtain outside-in perspectives that would educate our client on the options available to them, complemented by peer analysis obtained through our industry leading network. We conducted over 20 stakeholder interviews, as well as collaborative working sessions, to understand the current landscape and start identifying potential principles for the future booking model. We then carried out practical analysis on the current booking model and leveraged our in-house industry experts to iteratively design future booking models. These new models would offer advantage to our client and help them deliver on their business strategy.

The Impact

On the back of this short but focused piece of work, our client had the tools and understanding to inform strategic decision making around their future international trade booking model. As well as this, they had a clear view of the implications that the various options available to them would have, from a technology, operating model and location strategy perspective. With this information, executives were able to effectively make informed strategic decisions that would guide and enable the bank’s strategy to grow its international customer base, build customer primacy and reduce operational burden and trade booking risk.

You may also like

Get in touch

Not sure where to start?

We can solve your toughest challenges. Whether it’s supercharging your customer experience, building platforms to fast forward your movement to digital, transforming your internal operations to boost efficiency and cut costs, or anything in between. We have the tools and expertise.

Ready to get started? Fill in a few details and we’ll get in touch as soon as possible.

Chris Weiss headshot

Chris Weiss