CASE STUDIES Frontier Communications: Transforming B2B Telecommunications with AI Integration EXPERTISE AI & Machine Learning INDUSTRY Telecommunications LOCATION Unites States Frontier Communications came to us with a challenge: modernise its sales operations and unlock new revenue with AI. We partnered with them to build two custom AI models—one revolutionising knowledge management, the other transforming sales prospecting. In just four months, we delivered a tool that cut sales representative’s research time from 8 minutes to just 45 seconds, giving them instant access to critical insights. Next, we leveraged AI to streamline prospecting, generating higher-quality leads and accelerating deal closures. With AI now driving efficiency and growth, Frontier is reshaping the future of B2B telecoms. Outcome 1: Achieved a 93% productivity boost, reducing knowledge management search time from 45 seconds to just 5 seconds Outcome 2: Increased new logo revenue from 5% to 30% Outcome 3: Successfully implemented AI integration in a record 4 months from kick-off You may also like Technology Autodesk: Driving traffic and raising commercial awareness Technology HP and Intel: navigating the landscape between virtual and in-person work Technology Microsoft: shaping the security industry with rich B2B thought leadership View more Get in touch Not sure where to start? We can solve your toughest challenges. Whether it’s supercharging your customer experience, building platforms to fast forward your movement to digital, transforming your internal operations to boost efficiency and cut costs, or anything in between. We have the tools and expertise. Ready to get started? Fill in a few details and we’ll get in touch as soon as possible. Eric Rich Partner
