COVID-19 has impacted every industry differently, with long term changes forcing us to find new ways of working. But through every crisis comes opportunity and as business leaders, we are now in the unique position to build back better than before.

In this series, we’ll be speaking with clients and partners all over the world, interviewing business leaders on some of the challenges and opportunities their industry is facing due to COVID-19.

In this episode, Rory Farquarson, Principal at Elixirr speaks to Tom Raffio, President & CEO of a leading dental insurer based in northern New England, to find out their strategy for dealing with an essential service during this time, and the longer-term impacts of COVID-19 on the medical insurance sector.

For daily, data-driven insights on COVID-19 and an interactive forecasting and business recovery planning tool, click here.